No Signal? Here’s What to Do!

No Signal? Here’s What to Do:

1. Look Around

• Check if you have a clear view of the sky.

• Are there big buildings, trees, or other obstacles nearby?

2. Unplug the Charging Cable

• If the iPad is charging, unplug the cable.

• Important: The iPad cannot charge and scan at the same time.

3. Restart the iPad

1. Open Settings (if this doesn’t work, contact us):

   • Find the gear icon on your home screen and tap it.

2. Go to "General":

   • On the left side, find "General" and tap it.

3. Turn off the iPad:

   • Scroll to the bottom of "General" and find "Shut Down" in blue.

   • Tap it. A slider will appear. Slide it to the right to turn off the iPad.

4. Turn the iPad back on:

   • Wait until the iPad is completely off.

   • Hold the power button (top right of the device) until the Apple logo appears.

4. Charge for a Short Time

• Plug in the charging cable for 1 minute.

• Then, unplug the cable again.

5. Check the Settings

• Open Settings (gear icon on the screen).

• Go to Mobile Data:

  • Mobile Data must be turned on.

  • Data Roaming must be turned on.

  • Location Services must always be turned on.

Need Help?

If it still doesn’t work:

• Message us on WhatsApp or Call us: +49 228 534 140 17